Lans Wares

Privacy Policy for Lanswares.co.uk

At Lanswares.co.uk, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your data when you visit our website, make purchases, or interact with our services.

Who We Are

At Lanswares.co.uk, we’re more than just a store; we’re a small team of gaming enthusiasts based in the Midlands, UK, driven by a shared, unwavering passion for all things gaming. We understand the thrill of a new release, the joy of a perfect headshot, and the camaraderie of online communities. Our focus is to provide you with top-tier gear that truly enhance your gaming journey, because we’re gamers ourselves.

What Personal Data We Collect and Why We Collect It

We collect various types of information for different purposes to provide and improve our services to you.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information helps us with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website uses cookies to enhance your Browse experience and for various functionalities:

  • Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • Temporary Login Cookie: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Login & Screen Options Cookies: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Article Editing Cookie: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
  • Shopping Cart Cookies: We use cookies to remember items in your shopping cart as you browse our store.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Order Processing

When you make a purchase on Lanswares.co.uk, we collect the necessary personal data to process your order, including:

  • Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Information: (Note: We do not store full credit card details on our servers. Payment processing is handled securely by our third-party payment gateway providers.)

This information is used to fulfill your order, process payments, send you order confirmations, and provide customer support.

Account Registration

If you choose to create an account on our website, we collect the personal information you provide in your user profile, such as your name, email address, and password. This allows you to manage your orders, save shipping addresses, and track your purchase history.

Marketing

With your consent, we may use your email address to send you marketing communications about our products, promotions, and news. You can opt-out of these communications at any time by following the unsubscribe link in the emails.

Who We Share Your Data With

We only share your data with trusted third parties when necessary to provide our services, fulfill legal obligations, or with your consent:

  • Payment Processors: To process your payments securely.
  • Shipping Companies: To deliver your orders.
  • Spam Detection Services: Visitor comments may be checked through an automated spam detection service.
  • Password Resets: If you request a password reset, your IP address will be included in the reset email.
  • Analytics Services: To understand website usage and improve our services (data is typically anonymized or aggregated).

We do not sell or rent your personal data to third parties for their marketing purposes.

How Long We Retain Your Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • User Accounts: For users that register on our website, we store the personal information they provide in their user profile. This data is retained as long as your account remains active.
  • Order Data: Order-related data is retained for a period necessary to comply with legal and accounting obligations.

What Rights You Have Over Your Data

You have several rights regarding your personal data:

  • Right to Access: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you. For registered users, you can see, edit, or delete your personal information at any time (except they cannot change their username) within your account settings. Website administrators can also see and edit that information.
  • Right to Erasure (Right to be Forgotten): You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Otherwise, your data is primarily processed and stored within the United Kingdom. In cases where data is transferred internationally (e.g., to third-party service providers located outside the UK), we ensure appropriate safeguards are in place to protect your data as required by law.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

marketing@lanswares.co.uk